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Disclaimer

We are so excited to provide you with beautiful, custom-made products! 

PROCESSING TIME

After you complete your purchase, email over your information that will go on the chosen product, and any photos if applicable over to Sparrow Reverie Design. Your chosen product will be professionally designed with your provided information and/or photo(s).


Your first complimentary digital proof will arrive by email 2 business days after we receive your information and/or photo(s).


Let us know what you think. Love it! Like it? We’re happy to tweak anything to make it perfect for you, and send a second complimentary digital proof. Each revision can take up to 1 business day for turn-around, so please try to request your revisions at once in order to achieve the perfect card as soon as possible. We provide three complimentary digital proofs. Each additional proof after that will be a $10 fee.


Once you provide your stamp of approval, I will email your final printable file(s) and you can print anywhere you choose! I have listed paper and online printer recommendations for your convenience.

For digital downloads, your files will be available once payment is confirmed.

PRICING

Should you decide to get any custom designs done through Sparrow Reverie Design, our prices are firm.

Custom logo= $150

Any other design= $50/hour

Pricing includes up to 3 proofs. Any additional proof is $10.

RETURNS & EXCHANGES

Due to its customized nature, Sparrow Reverie Design’s products cannot be refunded or exchanged. If there is a mistake on our end, we will replace your order free of charge.

Instant Downloads and digital files will not be able to be returned or canceled once purchased as the files are delivered automatically.

To ensure 100% satisfaction, please take great care in reviewing your proof for inaccuracies, spelling, and punctuation errors. Sparrow Reverie Design is not responsible for errors noticed after final proof approval. After a full day of creating and designing, our computer screens have us seeing stars and we don’t always catch even the simplest of mistakes so please, please double check your proof before you give us the final approval.

We will not refund any design once approved by you.

Please remember that the color of the final product may be off a little due to monitor screen color adjustments and the variety of printing processes.

If you are unhappy with the quality of your product, please contact us before leaving feedback. We will be happy to work with you to reach a satisfactory resolution.

Questions about your order? Please contact me if you have any problems with your order.

COMPLIANCE

Please keep in mind that I will follow compliance rules for any MLM (Multi-Level Marketing) company before I put out a design. I will also keep an updated list inside this disclaimer about what I am allowed and not allowed to do as a designer.

SeneGence: As I am also a distributor, I cannot use their trademarked names or intellectual material to make items for sale. That also included taking my own pictures of their items.

PAYMENT

PayPal is the preferred form of payment. If you choose to pay through Square, I cannot begin work until the payment is received. If your payment is not received within 3 days of purchase, you will be contacted and your order may be canceled.

Any quote provided by Sparrow Reverie Design is valid for 30 days. If you request a quote and do not purchase the items within 30 days, Sparrow Reverie Design has the right to revise pricing without notice.

Sparrow Reverie Design will not begin customizing or printing until payment is made and has cleared through PayPal. Keep this in mind when you choosing an eCheck through PayPal. eChecks usually take 3-4 business days to clear.

ADDITIONAL POLICIES & FAQs

Once again, please check your design carefully for any spelling or punctuation errors. SPARROW REVERIE DESIGN IS NOT RESPONSIBLE FOR ANY ERRORS NOTICED AFTER FINAL PROOF APPROVAL. This means spelling, dates, numbers, ANYTHING! We stare at our computers all day so errors can get past us. So we beg you to DOUBLE PROOF your design!

Please note the colors on your monitor may not be representative of a printed piece. Computer monitors uses a resolution of 72 dpi and is RGB-based color, while printing use 300 dpi and is CMYK-based. The colors on your monitor appear brighter than they will when printed.

PRIVACY

Information about my clientele is important to my business. Please see my [Privacy Policy] for more information.